Glossary of common terms
Setup/Page Creation 3rd Party Script: Javascript from a vendor outside of ion typically used for tracking purposes; Asset: Creative images (i.e. logos) that can be incorporated into Ion;…
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Map of ion guides
When working in the ion console, you can click the blue ? icon to open the Support Center. In the Support Center, you will find a multitude of…
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Understanding and managing suspicious clicks
Are your landing pages receiving a high volume of suspicious click traffic from bots and other web crawlers? Periodically deleting this data is important to ensure proper respondent data,…
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Redirect options
The Ion platform delivers 99.99% uptime with enterprise-class reliability. In the extremely rare event that there is an interruption in service, you have the ability to redirect respondents…
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Support: Global Dialogue Data
Assessments, quizzes and solution finders (just to name a few) can garner pretty incredible data. Beyond contact information, your interactive content can strategically collect the information you seek to…
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Single Sign-On (SSO) Overview
Single sign-on (SSO) allows an organization to centralize user management and permissions granting for their employees or partners. It provides convenience for the end user by allowing them…
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