Rock Content is committed to privacy and protecting individual rights on the internet. Learn about cookies used on Rock Content ION product.
Cookies are small blocks of data created by a web server while a user is browsing a website and placed on the user’s computer or other device by the user’s web browser. Cookies are placed on the device used to access a website, and more than one cookie may be placed on a user’s device during a session.
A cookie has a name, a single value, and optional attributes such as a comment, path and domain qualifiers, a maximum age, and a version number.
Essential/Necessary
Necessary cookies are essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
| Cookie Name | Description | Duration | Where |
| ASP.NET_SessionId | Issued by Microsoft’s ASP.NET Application, this cookie stores session data during a user’s website visit. | Session | Admin & Live page |
| LiveBall | This cookie is issued by Ion, used to manage respondent sessions. | 1 year | Live page |
| ss-id | This cookie is used by Service Stack library, which is used for web services configuration. | Session | Admin & Live page |
| ss-pid | This cookie is used by Service Stack library, which is used for web services configuration. | 400 days | Admin & Live page |
3rd Parties
| Company | Cookie Name | Description | Duration | Where |
| HubSpot | __hssrc | This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session. | Session | Admin |
| New Relic | JSESSIONID | The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application. | Session | Admin & Live page |
Functionality
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
| Cookie Name | Description | Duration |
| None |
3rd Parties
| Company | Cookie Name | Description | Duration | Where |
| CloudFlare | __cf_bm | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 30 minutes | Admin & Live page |
| CloudFlare | __cfruid | Cloudflare sets this cookie to identify trusted web traffic. | Session | Admin & Live page |
| HubSpot | __hssc | HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. | 30 minutes | Admin |
| HubSpot | messagesUtk | HubSpot sets this cookie to recognize visitors who chat via the chatflows tool. | 5 months 27 days | Admin |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
| Cookie Name | Description | Duration |
| None |
3rd Parties
| Company | Cookie Name | Description | Duration | Where |
| Google Tag Manager | _gcl_au | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. | 3 months | Admin |
| Google Analytics | _ga | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 2 years | Admin |
| Google Analytics | _gid | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some 1 day Admin Advertisement Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads. 3rd Parties of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. | 1 day | Admin |
| Google Analytics | _gat_UA-<uuid> | A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behavior and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. | 1 minute | Admin |
| Google Analytics | _ga_<uuid> | This cookie is installed by Google Analytics. | 2 years | Admin |
| HubSpot | __hstc | This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 5 months 27 days | Admin |
| HubSpot | hubspotutk | HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. | 5 months 27 days | Admin |
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
| Cookie Name | Description | Duration |
| None |
3rd Parties
| Company | Cookie Name | Description | Duration | Where |
| Doubleclick | test_cookie | The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies. | 15 minutes | Admin |
| Microsoft Clarity | MUID | Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. | 1 year 24 days | Admin |
| Microsoft Clarity | CLID | Identifies the first-time Clarity saw this user on any site using Clarity. | 1 year | Admin |
| Microsoft Clarity | SM | Used in synchronizing the MUID across Microsoft domains. | Session | Admin |
| Microsoft Advertising | SRM_B | Used by Microsoft Advertising as a unique ID for visitors. | 1 year 24 days | Admin |
| X | personalization_id | X sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. | 2 years | Admin |
| X | muc_ads | 2 years | Admin |
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website, which helps in delivering a better user experience for the visitors.
| Cookie Name | Description | Duration |
| None |
3rd Parties
| Cookie Name | Description | Duration |
| None |
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet
| Cookie Name | Description | Duration |
| None |
3rd Parties
| Cookie Name | Description | Duration |
| None |
More information about 3rd party cookie
- Auth0 – https://auth0.com/docs/manage-users/cookies/authentication-api-cookies
- Stackpath – https://www.stackpath.com/cookie-preferences
- Google Analytics – https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage
- YouTube – https://policies.google.com/privacy
- Vimeo – https://vimeo.com/cookie_policy
- HubSpot – https://knowledge.hubspot.com/account/hubspot-cookie-security-and-privacy
- Instagram – https://help.instagram.com/1896641480634370
- Facebook – https://www.facebook.com/policy/cookies/
- X – https://help.x.com/en/rules-and-policies/x-cookies
- Service Stack – https://docs.servicestack.net/session
Other Notes
Rock Analytics (aka Umami) – not use any cookies in the tracking code
