When working in the ion console, you can click the blue ? icon to open the Support Center. In the Support Center, you will find a multitude of interactive guides that will help you …
Author: Akemi Toma
→Akemi is a visual designer with over 10 years experience designing for web, mobile and other digital platforms. Her passion lies in creating thoughtfully crafted user experiences that are intuitive, accessible and highly functional. When she's not behind a screen, you'll find her in the kitchen cooking for family and friends or reading Don Norman's books.
Are your landing pages receiving a high volume of suspicious click traffic from bots and other web crawlers? Periodically deleting this data is important to ensure proper respondent data, track accurate conversion rates, and to …
The content on your Creatives is actually flexible and can be moved wherever you want! When working with any Element inside of a Container, you can move it around by first unpinning your content …
The Ion platform delivers 99.99% uptime with enterprise-class reliability. In the extremely rare event that there is an interruption in service, you have the ability to redirect respondents to an external page relevant to …
As part of complying with privacy and data protection laws, visitors from the European Union (GDPR), California (CCPA), and Brazil (LGPD) have the right to request that you amend or delete collected data. These …
To work within the Ion platform, you will not need any special browser plugins or downloads – just make sure you are using the most recent version of your favorite browser in order to …
Ion stores data collected from your visitors – until you decide to delete it. This feature is beneficial for companies who collect sensitive data, export it to their backend environment immediately and then want …
You can archive creatives that you no longer use in your campaign to help reduce the clutter so that you only see the creatives you want to have easy access to and move the …
NotYour Ion console automatically generates a data set called Core Fields. You can find the collected respondent data on your Raw Data File. When a respondent visits an Ion experience, core field values are …
Ion Core Data is descriptive, behind-the-scenes information automatically collected when a respondent visits an ion experience. If you’ve purchased integration services that include ion Core Data, these are the fields eligible for integration. ION …