Blog Posts

Containers/The Creative Studio

Margins vs. Padding – Best Practices

Margins and padding serve similar purposes to adjust spacing when designing and setting up the layout of a page. To highlight the difference at a basic level, margins add space around an element, and padding applies spacing within the area of a […]

Ion Themes/The Themes

What is an Ion Theme

In a nutshell, a theme in Ion is a comprehensive stylesheet that houses your brand’s style guidelines, keeping your branding guidelines consistent with point-and-click ease. The theme is centralized, making universal improvements, adjustments and […]

The Publishing/The Publishing

How To Create A Test URL

In order to share an Ion creative that you have been working on with your colleagues, you’ll want to create a URL. Creating a URL for the purpose of testing and reviewing is the […]

Map of ion guides

When working in the ion console, you can click the blue ? icon to open the Support Center. In the Support Center, you will find a multitude of interactive guides that will help you

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Add a New Font (Third Party)

Please check the Developer’s Guide in advance This method assumes that you don’t have font files and are instead using a third party to host the fonts for you. Each third party should provide details for

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Add a New Font (Font Files)

Please check the Developer’s Guide in advance If you want to add new font files to Ion, you will need to have them in the following formats to account for the widest support across

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Layered Positioning

The content on your Creatives is actually flexible and can be moved wherever you want! When working with any Element inside of a Container, you can move it around by first unpinning your content

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Redirect options

The Ion platform delivers 99.99% uptime with enterprise-class reliability. In the extremely rare event that there is an interruption in service, you have the ability to redirect respondents to an external page relevant to

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Modify/Delete Respondent Data

As part of complying with privacy and data protection laws, visitors from the European Union (GDPR), California (CCPA), and Brazil (LGPD) have the right to request that you amend or delete collected data. These

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Browser Compatibility

To work within the Ion platform, you will not need any special browser plugins or downloads – just make sure you are using the most recent version of your favorite browser in order to

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How to use the CRM Calculator Template

The CRM Calculator is an interactive experience that assists users on finding their ROI as well as other detailed information that can be found beneficial. This experience contains micro animations, chart widgets, odometer counters,

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